🔒 Privacy Policy

1. Who We Are

Green Roots Smart ("we", "our", "us") is India's first eco-focused B2B marketplace, connecting sustainable suppliers and buyers. Our platform is accessible at www.greenrootssmart.com.

We are based in Ooty, Tamil Nadu, India. For privacy-related questions, contact us at privacy@greenrootssmart.com.

2. Information We Collect

We collect the following types of information:

• Suppliers: Business name, owner name, email, mobile, city, state, GST number, website, product details
• Buyers: Full name, company name, email, mobile, city, state, buying preferences
• Enquiries: Product enquiry details, quantity requirements, buyer contact information
• Usage Data: Pages visited, search queries, time spent on platform (anonymised)

3. How We Use Your Information

• ✅ To display your business/products to potential buyers or suppliers
• ✅ To send enquiries between buyers and suppliers
• ✅ To verify your business and issue the Green Roots Verified badge
• ✅ To send platform updates, new features, and occasional newsletters
• ✅ To improve our platform based on usage patterns
• ❌ We NEVER sell your data to third parties
• ❌ We NEVER share your data with advertisers

4. Data Storage & Security

Your data is stored securely using Supabase, a trusted cloud database provider with enterprise-grade security. All data is encrypted in transit (HTTPS/SSL) and at rest.

We follow industry best practices to protect your information, including access controls, regular security audits, and encrypted passwords.

5. Your Rights

You have the right to:

• 📋 Access the personal data we hold about you
• ✏️ Correct any inaccurate data
• 🗑️ Request deletion of your account and data
• 📤 Request a copy of your data (data portability)
• 🚫 Opt out of marketing communications

To exercise any of these rights, email us at privacy@greenrootssmart.com.

6. Cookies

We use minimal cookies to keep you logged in and remember your preferences. We do not use advertising cookies or cross-site tracking cookies.

7. Changes to This Policy

We may update this policy occasionally. We will notify registered users by email of any significant changes. Continued use of the platform means you accept the updated policy.